Frequently Asked Questions (FAQs)
Welcome to the LitWonder Distribution FAQs page! Here you will find answers to some of the most common questions about our services and products. If you have a question that is not covered here, please feel free to contact us at info@litwonderdistribution.com.
1. What products do you distribute?
We distribute a wide range of products, including consumer electronics, home essentials, and more. Our product catalog is constantly expanding to meet the diverse needs of our customers.
2. How can I place an order?
You can place an order directly through our website, litwonderdistribution.com. Simply browse our product catalog, add the items you wish to purchase to your cart, and proceed to checkout.
3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover) and other payment methods as indicated on our website during the checkout process.
4. How do I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery through the carrier’s website.
5. What is your return policy?
We have a comprehensive return policy that allows you to return products within a specified period if they meet our return criteria. Please visit our Return Policy page for detailed information.
6. Do you offer international shipping?
Currently, we offer shipping within the United States. For international shipping inquiries, please contact us at info@litwonderdistribution.com to discuss potential arrangements.
7. How can I contact customer service?
You can reach our customer service team by emailing us at info@litwonderdistribution.com. We strive to respond to all inquiries within 24 hours during business days.
8. What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact us immediately at info@litwonderdistribution.com with your order details and a description of the issue. We will work with you to resolve the problem as quickly as possible.
9. How do I create an account?
To create an account, click on the “Sign Up” or “Create Account” link on our website and fill in the required information. Having an account allows you to track orders, save shipping information, and receive updates on new products and promotions.
10. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible at info@litwonderdistribution.com. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, changes may not be possible.
Thank you for choosing LitWonder Distribution! We are here to help with any further questions or concerns you may have.